How to add Supadesk to WooCommerce

WooCommerce runs on WordPress, so you install Supadesk with one site-wide footer script. This guide shows you how to add the Supadesk AI chat widget to WooCommerce so it appears on your shop page, product pages, cart, and checkout while shoppers ask about products, shipping, or returns.

Before you start

In Supadesk, open your agent and click Chat Widget.
Click Copy Embed Code.
(Recommended) Add your store URL to Allowed Origins — e.g. https://yourstore.com.

Install on WooCommerce

WooCommerce uses WordPress for site management. Follow the WordPress install guide to add your embed script to the site footer:

Install WPCode or Insert Headers and Footers in WordPress.
Paste your Supadesk embed script into the Footer section.
Save changes.

No separate WooCommerce plugin is needed. The widget loads on all WooCommerce pages automatically.

WooCommerce tip

If the widget shows on your homepage but not checkout, clear your caching plugin and confirm the script is in a global footer — not a single page widget area.

Check it works

Open your shop page and a product page in a private browser window. The chat bubble should appear in the bottom-right corner on both.

Troubleshooting

Widget missing: Follow the WordPress guide and clear any page cache (WP Rocket, LiteSpeed, etc.).
Widget blocked: Add your exact store origin (including https://) to Allowed Origins in Supadesk.

FAQ

Do I need a separate WooCommerce plugin for Supadesk?

No. WooCommerce uses WordPress for site scripts, so a normal WordPress footer script installation is enough. Supadesk does not require a separate WooCommerce plugin.

Will Supadesk appear on product and checkout pages?

Yes. When the Supadesk script is installed in the global WordPress footer, it loads on WooCommerce product pages, shop pages, cart, and checkout unless a cache or checkout optimization removes scripts.

What should I check if Supadesk works on the homepage but not checkout?

Clear your cache, review checkout optimization plugins, and confirm the script is installed globally rather than in a page-specific block. Some checkout performance settings remove third-party scripts.